Now: Product Lead @ Thrive
Father. Husband. Product Lead building digital products that people actually use.
Product Lead at Thrive, leading digital projects for global clients since 2023. Based in Staffordshire and proud dad to Oliver (12) and Charlie (7).
What I am focused on
- Shipping product strategy and execution for Thrive.
- Writing on growth, customer success, and leadership.
- Coaching youth football and spending weekends with family.
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Latest writing
Notes from product, leadership, and life
Why Theme-Based Roadmaps keep you focused
Everyone wants to know what’s on the roadmap, but real product leadership means focusing on the why.
Double down on success
As the era of ‘cheap money’ comes to an abrupt end, business leaders should act swiftly and decisively to prevent their business from turning into a leaky bucket.
Following up on NPS
I've previously written about NPS... this post goes beyond 'NPS is great' to delve a little further
The growth of success
In the past five years, there has been a significant increase in the importance of customer success among SaaS businesses. But, why?
Work Experience
- Company
- Thrive
- Role
- Product Lead
- Date
- Company
- Huler
- Role
- Product Lead
- Date
- Company
- Huler
- Role
- Product Manager
- Date
- Company
- HARNESS Data Intelligence
- Role
- Customer Success Manager
- Date
- Company
- HARNESS Data Intelligence
- Role
- Technical Project Manager
- Date
- Company
- ALDI
- Role
- National IT Specialist
- Date
- Company
- Movehut
- Role
- Project Manager
- Date
- Company
- Movehut
- Role
- Quality Assurance Manager
- Date
- Company
- Movehut
- Role
- Customer Support
- Date
- Company
- Ageas
- Role
- Insurance Advisor
- Date