Father, Husband, Product Lead.

Product Lead at ⭕️ Huler, leading digital projects for global clients since 2023. Based in Staffordshire and proud dad to Oliver (12) and Charlie (6).

Why Theme-Based Roadmaps keep you focused

Everyone wants to know what’s on the roadmap, but real product leadership means focusing on the why.

Double down on success

As the era of ‘cheap money’ comes to an abrupt end, business leaders should act swiftly and decisively to prevent their business from turning into a leaky bucket.

Following up on NPS

I've previously written about NPS... this post goes beyond 'NPS is great' to delve a little further

The growth of success

In the past five years, there has been a significant increase in the importance of customer success among SaaS businesses. But, why?

Work Experience

  1. Company
    Huler
    Role
    Product Lead
    Date
  2. Company
    Huler
    Role
    Product Manager
    Date
  3. Company
    HARNESS Data Intelligence
    Role
    Customer Success Manager
    Date
  4. Company
    HARNESS Data Intelligence
    Role
    Technical Project Manager
    Date
  5. Company
    ALDI
    Role
    National IT Specialist
    Date
  6. Company
    Movehut
    Role
    Project Manager
    Date
  7. Company
    Movehut
    Role
    Quality Assurance Manager
    Date
  8. Company
    Movehut
    Role
    Customer Support
    Date
  9. Company
    Ageas
    Role
    Insurance Advisor
    Date